The star mobile petting zoo — Local services in Sugar Land

Very unprofessional company!!!!! I booked and sent a 100$ deposit for my daughter first birthday. The animals were supposed to be there at 5:00. There was no calls or text saying she was on the way I had to call her multiple times and text asking if she was still coming. She said she was waiting for the rain to go away. She didn’t end up showing I waited for her all night long. I asked her for my 100$ refund she said she doesn’t do refund but because it was due to the rain she was going to send them to me. It’s been 2 weeks she has not sent me anything. She keeps leaving me on read and on delivery. I’m so disappointed because I was looking forward to having a Petting Zoo. I STILL HAVEN'T RECEIVED MY REFUND OF 100$ AND ITS...

Very unprofessional company! I booked and sent a 100$ deposit for my son’s first birthday. The animals were supposed to be there at 5:00. There was no calls or text saying she was on the way I had to call her multiple times and text asking if she was still coming. I finally received a text an hour later stating she was in traffic then when I tried to ask her to still come because my family was looking forward to it. She made another excuse, saying that her workers got into a fight with her customers and left her animals at the customers house. I was so disappointed because I was looking forward to having a Petting Zoo. I STILL HAVEN'T RECEIVED MY REFUND OF 100$ AND ITS...

Very disappointed with the Star Mobile Petting Zoo. They confirmed the day before that they would be coming to my kid’s first birthday party. The day of the party they told me that they would arrive 1.5 hrs late. I called them at the time they told me they would arrive and no answer. After that, they stopped responding to my calls and never showed up. We were all waiting for them and they stood us up. We called them multiple times, different phones and no answer. It was not until 11pm, almost 8 hours after that they texted me. I understand that things happen, but the lack of communication is what really infuriated me. I would not recommend this company. Highly...