My Customer Service experience
Hazel (DM is David), on Marlboro Pike last week, assisted me with phone lock on going events (days apart). Ms. Hazel was courteous, patient and possessed excellent product knowledge. Ms. Hazel is the type of customer service personnel that endear a customers to a company. And, if Metro by T-mobile were not merging with T-mobile, I would have stayed because of the exceptional customers service I received from Ms. Hazel and the many years of reliable cellphone service provided by...
Ā Ā Ā Read moreI highly suggest that no one should ever ever go to this when I feel like it store they close when they feel like it they never answer the phone rude isnāt the word I wouldnāt recommend metropcs to anyone Iād rather cut of my hands both of them there arenāt any deals or reasonable prices for existing customers like myself from day one I been with metro and bc of my business and phone number Iāve had forever I stayed with this company they...
Ā Ā Ā Read moreSince Julio left, the place has gone downhill, unprofessional the young Spanish girl very rude the young Spanish dude donāt know what heās doing. Send him back home donāt go to MetroPCS cause they tell you anything unless you pay your bills they donāt work they donāt bring Julio back because the Spanish girl and Spanish boy donāt know...
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