They told me I had the wrong exhaust system to add to my car when really they didn’t know how to put it on. They waited until I came to pick my car up to say anything about it being wrong when I told them to call me if anything happens. I walked back in there and had to teach them. Showed them photos of how it is installed for them to actually do it. Took hours, which I expected. The manager was amazing. I think his name was Dave. Super polite and respectable man. Held conversations for hours and entertained me while I waited for my car to finish. (Since they messed it up prior and I had to sit there and wait). Pretty clean waiting room and they provided coffee which one lady said tasted horrible, but I don’t...
   Read moreNeal Tire in Sullivan has been the trusted shop for any of my vehicle maintenance needs and has proven that they are absolutely top tier. I’ve brought them many vehicles over the years and I have always had a positive experience with professional results. They treat you with kindness and respect, while providing you with the best possible service. I would like to add a special thank you to Josh at the Sullivan Location for being one of the best we’ve ever worked with and making sure we get everything we need, well explained and done right every time. I will continue to be a Neal Tire customer and recommend this particular shop to everyone looking for the best quality service for...
   Read moreVery accommodating to my schedule and needs. Everything was done well, and ahead of the promised timeframe. The employees were very knowledgeable, and friendly. The atmosphere was nice, clean, and more comfortable with more to do while you wait than just about every place I have gone to before. I highly recommend going to this place for all your future tire needs. I...
   Read more