In December 2022, I went to the Sunbury location looking to purchase a new dishwasher. I settled on a Frigidaire model ,and the salesperson was helpful. About 4-5 months later I began to have issues with parts melting, at one point filling my kitchen with smoke. A google search revealed this was a common issue ( check melting frigidaire dishwasher control arm). I called their service department, and the repairman confirmed this is an issue with the model. He had no explanation as to why I was not made aware of this and why no attempt was made to fix the issue since they knew they sold me this dishwasher. They outsourced me to another repair agency since my unit was under warranty. That repairman could only offer hours during my work day, requiring me to take time off, and did not arrive on time anyway. He did not bring parts to fix the issue, stating he would order them. I called the company a few weeks later after I received a box but no phone call. I was told the were still waiting on a single part an had no idea when it would arrive. I called Beiter's service department again, and received no answer on when they may be able to get the parts. They made no offer to replace the dishwasher. So now, several weeks into this process, I still have no working dishwasher, after they sold me one with known issues, and no answer as to when it will definitely be repaired...
Read moreWent to Beiter’s the other day and I was in search of a new mattress. I was waited on by a sales girl named Ashley. She told me she was in charge of the bedding department, so I thought this would be an easy purchase. But I was wrong... this girl knew nothing about mattresses, plus had kinda a bad attitude and she didn’t listen to me when I told her what I wanted. Her excuse was she was new, yet she said she was there for a couple months. The bedding department was a mess and some mattresses had papers laying on them that had to be moved for me to try out that mattress. Needless to say, I went somewhere else and bought a...
Read moreWe bought a dryer that was on sale from beiters on July 2nd. It got delivered on July 14th. The delivery crew is an absolute disgrace. They showed up at my house cussing and swearing about their jobs, and then did not even want to do their jobs during my delivery. They refused to use the hand truck, which made their job harder than it had to be. Then decided to tell me the dryer would not fit through my door, which a dryer the exact same size came out of less than 24 hours earlier. They left my new dryer set in the backyard, took some pictures, and left. I should have just waited the extra few...
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