TMH Physician Partners - Cancer & Hematology — Local services in Tallahassee

I’ve been there before multiple times and never had an issue but today was just not a great experience. I went in last week for labs and apparently the system had changed so I had to wait almost 2.5 hours (I was patient and understanding) I came back today for my appointment, and was told my labs were thrown out and I needed to do them again. Again, I was patient and understanding however my 10 month old baby was not, as any baby would after being there for approximately 1.5 hours at this point. As he was whining one of the lab staff members came and tried to take my stroller and ride the baby around. I asked her nicely to keep him by me as he’s not used to being around people. She tried to tug on the stroller with me until I got full control of it and rolled it in. After a few minutes of waiting my baby wanted to sit on my lap . I let him and after the woman put the needle in my arm, where I couldn’t move, another woman came and snatched my baby out my arm. When I asked for my baby back, she turned him away from me and said “he’s fine!” Even though he was SCREAMING louder . I never felt so helpless and uncomfortable since I couldn’t even get up or take my baby back. The amount of staff members who came and got close to his face and even touched my baby without asking permission was beyond belief. No one should feel comfortable touching anyone else’s child without permission. And no one should refuse to return a baby to their mother when asked. I’m beyond upset and frustrated with the...

My first visit and to early to give an over all review. Good doctor and friendly staff. Wish there was better marking (signs) and instructions of where first time visitors were going. So many services are offered here, but I was not sure (instructed) as to go to the first floor or second floor to check in. Having blood done and an office visit, should I go to the right (doctor appointment) or the left (blood work) first to check in. Go ahead and check in with the doctor while there or wait until the blood work was completed to check in and show being on time. Lots of services, lots of people and just not sure of where I was going. Maybe clearer marking or more instructions for a first timer would have...

The hematology department was better in the past but now I would recommend any Sickle Cell patients get treatment elsewhere. There is no way to contact your provider directly and the answering service will send messages to the providers but I haven’t even able to get a callback. The answering service can send messages but they have zero information on the actual providers and department so you will be left in pain and waiting on prescription refills. It’s unfortunate to see the level of care go down. I even asked on the phone how to file a report and they said they don’t know. Great care in the past but now you’re risking your life getting...