Sweet Southern Chic — Local services in Tampa

The owner needs to learn incrementally more about customer service. She is rude and condescending and not customer service oriented in the least. She yelled at my wife on the phone and berated me on separate phone calls after my wife noticed one of the straps on her hours old dress was broken.

We were very rudely informed of the stores no return policy, which is fine, but the owner should know that it's not what you say it's how you say it. Belittling first time customers is not the way to earn repeat business. She should be more mindful of her words and tone and recognize that the retail clothing landscape is saturated and extremely competitive.

Customer service should be a top priority and sadly it's non existent. "I'm not talking to a man again so don't call here anymore!" were her final words before hanging up on me....

Owner is an absolute terror. Rude, stuck up you name it! Takes a lot to get me to write a bad review but based on my one interpersonal experience with her and her overpriced TJ Maxx quality threads I wouldn’t recommend blowing any of your hard earned money at this establishment. Save your money for a small business who actually cares about their clients and treats them accordingly and whose quality matches their...

I love this shop! The owner is super fashion forward & so helpful! Any time I need an outfit for an event or vacay I know I'm in good hands with her! Not to mention her rare & beautiful jewelry options. Plus, you never have to worry about showing up in the same outfit as someone because of her unique & small ordering. Cute stuff goes fast!! 👏 👏 Exchanges are simple, as long as something hasn't...