PC Doctors — Local services in Taylor

Personally, I felt like i was taken advantage of. The service did not meet the expectations presented the time of drop off. Then, the people who claimed to work on my computer told me they did exactly what I told them I did to try to troubleshoot my computer and then CHARGED me for it. I personally wouldn't recommend this business to plug my computer into the wall for me... the solution they charged me $90 for was "we could purchase a motherboard and see if that will fix your computer" If I come to you telling you my motherboard is broken and you can't fix it, why would you charge me $90 to fix something when you didn't do anything....

Dirty... dishonest... and a spit on the...

I've been a DIY guy with my PCs for a number of years now. Every so often, though, life gets in the way and I have neither the time nor mental capacity to work on my own rig. That's why I'm glad PC Doctors is nearby. I know this sounds like a cheesy ad pitch, but it's not. I've had to bring my rig in twice over the past few years and on both occasions, the pricing was fair and the service commendable. Admittedly, my most recent visit took a bit longer for the work to get done, but that was more due to logistical issues with shipping parts than anything. All the same, I've never had any issues after the fact, so I'm happy to be a...

Computer was kept for over 1 month for a total of 2 hours spent diagnosing the issue. They couldn’t fix it and charged me not only a diagnosis fee but also additional fees that totaled over a third of the computers total value. Add all this to the fact that they do out of office repair visits and lock up their shop during normal business hours (probably due to a lack of staff) making actual onsite customers wait for unknown amounts of time and you have an awful customer experience from start to finish. Couldn’t...