Wildflowers of Tolland — Local services in Tolland

My wife and I unexpectedly lost our daughter a month ago. We visited with Heather and ordered flowers for the wake/funeral as did another member of the family.

On top of the sadness we were experiencing imagine our disappointment and anger when none of the flowers were delivered to the wake. The funeral home called Wildflowers who said that they had forgotten the order and would have the arrangements delivered ASAP. About halfway through the wake the flowers they threw together arrived. The receiving line was separated briefly while the funeral home personnel added the flowers to the existing arrangements.

Not having received a call for an apology within a few days, my wife sent an email to Wildflowers expressing our feelings. As of this date, a month later, we have yet to get any response.

Wildflowers own “About Us” profile states “Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.” In our case, Wildflowers did anything but this.

Our family and friends will be looking elsewhere for future floral...

We have used wildflowers in the past and will continue to do so in the upcoming years. Shortly after we ordered flowers for my mother for Valentine’s Day, my father passed on. We ordered his funeral flowers through wildflowers. They did a wonderful job. Tasteful and beautiful. They are always on time and they listen to you very well. We are all stressed out and it helped that we didn’t have to worry about the flowers because wildflowers did it all.

On a separate note, I ordered flowers for my mother‘s birthday at the beginning of March with the delivery date request of the Friday before Easter. The flowers showed up the day after I ordered them. While the flowers are beautiful, I was very disappointed that they came too soon and I had nothing for my mother on...

Exceptional service and stunning products from start to finish! The level of detail and assurances were nothing short of spectacular. My daughter is a freshman at UConn and I wanted to be sure flowers and balloons could be delivered directly to her dorm. I called and spoke directly with Wildflowers’ staff and they were incredibly kind and made the process easy. They even snapped and sent me a photo of my baby girl with her stunning bouquet. My daughter was over the moon and can’t stop talking about how beautiful her flowers and balloons are, and how special it made her feel as she’s away from home on her birthday for the first time. Thank you for the outstanding service Wildflowers - I’m your customer...