Penny Pincher Boutique — Local services in Town of Bedford

Surprised to see negative reviews here. Today was my first time visiting, (as a buyer), and I was impressed with the selection of accessories, so much so that the choices were overwhelming. Selected The clothes section did not have as many options for me. The styles tend to skew older and to I guess what I would call midrange (a lot of anthro, Joie). But that might just have been what was there today. I’m subtracting one star because while everyone was very polite and helpful, it did feel like I (and the other customers there) were being watched closely the whole time. (That’s not so much fun).

ETA: I returned, and while again they had nice items, I wasn’t allowed to use the bathroom despite making a $400 purchase, because apparently there was some incident re: stealing. This is supposed to be a high-end boutique. They’ve got to get a better system that doesn’t make the customer feel...

I love the variety of items in this store, which is why I continued to return but today was the day that broke the camel’s back. I went into the store to see if a pair of shoes that I saw and tried on a week earlier were still there. They were but to my surprise the $70 price was now double $140. I mentioned it to the salesperson who said no, they couldn’t have been because the ticket had not been changed. I told her that I came back specifically for those shoes and I am not a liar to which she responded “I am not a liar, in essence calling me one. I will not be revisiting this store. I have been overlooking the fact that I don’t receive the same level of customer service as my less pigmented counterparts, who when they enter the store are greeted with a hearty smile and welcome and advised of the color tickets that are on sale that week, but not this brown girl....

Wouldn't bother selling to them. I went in with my mom's work clothes. I walk in; there's a couple of customers inside and the cashier isn't wearing a mask! I was so surprised- I would think that a "high end" shop would really do better. She didn't put one on throughout our entire transaction. It definitely speaks to the entitled and snobish culture of the store.

I could only book an appointment two weeks in advance but I was excited; I probably had about 40 pieces of pretty nice stuff and had taken time to put it all on hangers and sift through stuff that would fit the store. I was in and out of the store in six minutes. She whipped through my pile, took a phone call half-way through the transaction and didn't say goodbye to me on the way out.

No mask and rude? Don't waste...