Took our 50"' plasma to Zimmerman after our sister raved about them. After taking the tv in, I became very ill and ended up being hospitalized for 10 days. Afterwards, the thought of the repair slipped thru the cracks on our priority scale. We eventually contacted Zimmermans' and they were so patient with us. Our tv ended up being with them for 2+ months. They were beyond understanding and we finally made arrangements to pick up our plasma. Their professionalism and pricing were 2nd to none. They even offered to deliver the tv if I was not feeling well yet. The tv works perfectly and I cant begin to thank them enough. In a time when customer service is all but a forgotten entity, these people...
Read moreI have a nice 55” Samsung RU8000 that is only 4 years old. It had trouble turning on for a week or two before it finally couldn’t do it anymore. I paid $900 for it new so I really didn’t want to just toss it in the trash. I called Tom and he said he could most likely fix it. Within 3 days Tom had figured out the problem, fixed the TV, and had it back to me in time to watch the Bills crush the Steelers. The price for repair was fair and much less than a new tv would have cost. Tom was courteous, professional, and great at communicating what was going on throughout the whole process. Thank you!
Update- 18 months later TV is still working great!...
Read moreJust recently on Monday i dropped off my first gen 60" lg smart tv. Which had stopped working 3 years back so i put it in storage with hopes of one day fixing it. On Wednesday he called me told me what was wrong with it and hiw much it would be to fix. The quote he gave me was very reasonable so i said go ahead fix it. Friday called me and told me my tv was. In my personal experience very friendly courtious and great work and would deff bring in another tv when it needs to be fixed and would deff recommend him to friends fanily and anyone else. Thanks again for...
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