White's Farm Supply — Local services in Town of Franklin

I Will Never Grace the Doors of Whites Farm Supply again They will rip you off if you let them. I have a Cub Cadet Lawnmower that I payed ...Good money for 2 years ago at Whites and after only less than 6 hours of use the Mowers Carb went bad so I took the mower into whites to have it repaired and I was told it was my fault the Carb went bad. Reason they gave was I did not drain the gas from the Mower Then told me it would cost 125 dollars an hour for labor plus the cost for parts, I asked them about the warranty and was told the Carb was not covered under warranty, they said the bill would be over 200 dollars So I did ask them to repair my mower and then called back in 2 days and they said we did not repair your mover because I did not like their pricing and was told to come and pick up my Lawnmower PS they never looked at my lawnmower and left it outside in the rain.Welcome to the New American way to doing Business Up Date 5/22/24 / I Took my Cub Cadet Lawnmower To Otego Sales and Service and had them repair my Lawnmower , It did not cost me 200 dollars plus like i was told it would cost me at Whites Farm Supply in Franklin NY The Cost at Otego Sales and Service...

Worst customer service ever do not deal with these people I got a callback from the manager telling me he thought I expected him to fix a tractor tire likens owes something I have no idea how it could’ve gotten this misconstrued but I have a hostile phone call recorded on my phone from the manager do not deal with this company their equipment is cheap their service is worse save yourself the time don’t buy from whites farm supply if I could give it less than one star I would they give...

My husband took our yanmar CL300 front tire over leaking air. (Just the tire) Told them if couldn't clean up rim to hold air and seal properly put in a tube. Was expecting a bill around what $50. To my shock $212.71!!!! FOR A $9 TUBE!! bill was generously reduced to $147.91. Completely obsurd, how do you justify charging that much labor for a tube!!! You've lost a customer who came to you for years now for parts on 3 lawn tractors and 2 bigger tractors. ...