Carpet City Flooring Center Wisconsin Rapids — Local services in Town of Grand Rapids

I have never complained about service before. I've always tried to be grateful and respectful but I don't care much for being rude. Last month we made an appointment to have 3 rooms in our house done. We chose vinyl flooring. All the same in all 3 rooms. Nothing complicated. The young man came and took measurements and said he would get back to office and call or text me back. I wasn't concerned he didn't call back the first day or second but several days later I decided to call one morning. I was told he was busy and he'd call me back. I never received a call. I consider this rude. If you didn't want my business you could have said something. We were not in any hurry to have this done. We told him it could be November or December at their convenience. Still puzzled by the...

Ashley was very helpful and awesome to deal with however installation was a nightmare installers walked away from the job more than once we had to call the manager multiple times to get them to come back and complete the job said that they were extremely busy and backlogged unacceptable excuses not to finish a job that they started sent an installer with the carpeting forgot the padding so he was unable to do the job that day padding was delivered to the house we had to move it into the garage so it wouldn't be wet overnight installer came back...

I order carpet from them paid in full, they had my money for three months before they actually installed it and even then I had to complain to get it done. Finally I thought this helll with them was over, they even sent me flowers but NO! I have gotten a bill twice now from them for over 400 dollars and it was paid in full will never allow any friends to go there ever totally...