Direct Factory Furniture — Local services in Town of Lenox

Always great customer service. These folks are even attentive well after the sale. I have never been more satisfied than with these folks. Customer satisfaction appears to be their top priority. I have been buying from here for 16 years and will not ever purchase from any other furniture store! Almost forgot. The prices are also very fair and they stand behind...

Andy and his Team at Direct Factory are great to work with! We bought a box spring last year and most recently we ordered a Best sectional. We love our new sectional! Andy was right - If you’re looking for a sectional that you can customize to fit your room, that is good quality, at a good price, this is the way to go. Shop local and go see Andy at...

We have bought a couple of items from them. We just bought a dining table. They charged us the wrong amount that we didn’t notice that day. Then, Andy called us a couple of days later to tell us that they made a mistake. He refunded the difference. Thank you for being so honest and always providing...