Pawling Flowers & Gifts — Local services in Troy

I rarely leave reviews but Tammy and Pawling Flowers made it worth leaving one. I had ordered flowers from one of the national floral delivery routing services (which was obviously my first mistake) and they failed to deliver - literally and figuratively. I called Tammy after 5pm in the evening and explained my situation. She was empathetic and objectively one of the most upbeat and cheerful people I've ever spoken to. We agreed on a style, price point and delivery date for the following day. The arrangement arrived, the recipient was thrilled with the result and all was made right. I've learned my lesson and will obviously be using Tammy and Pawling for my future floral orders and can't recommend them...

I ordered all of my wedding florals from Pawling Flowers and Gifts. They did my rehearsal dinner at Browns with the most beautiful white hydrangeas! For the wedding the next day I had a garden party vision and Tammy and her team exceeded my wildest dreams! They achieved perfection in every vase, bouquet, corsage and pocket boutonniere. From planning to finalizing details to day of delivery the communication was amazing. You could really feel how excited Pawling Flowers was to be a part of our big day during every step. I would recommend Tammy and her team to anyone in the capital...

Ordered flowers on the 11th to be delivered for a funeral today on the 14th. Arrived at the funeral home and looking through the arrangements and my order never showed up. Spoke to the people who run the funeral home and they confirmed they werent there.

Update: the company contacted me before I had a chance to call and made it right. They were full of apologies, they refunded me and infact sent a lovely arrangement to the mother of the deceased free of charge. Will be giving this companyba second chance...