I rented a washer/dryer set. The original one I ordered was given to someone else because I myself was indecisive which I understand. However when calling to order a new set I was not made aware it was a used set. I had the set for roughly 3 weeks if that and the dryer caught on fire behind the panel with the holes that allows heat in. I called the fire department they got everything situated. I returned the set due to the inconvenience and was told I could receive a store credit for a month on a new set. When I called to establish the new set being delivered I spoke to the manager . Due to my phone not being operational he asked if my work number was okay. I said yes in case of emergency that was fine. I asked when the pick up time would be and he said after 10:30 but before 2 because they only had one other drop off before me. Friday comes and it's 1 pm I'm calling and asking when the arrival will be because I have a 3pm appointment to keep. They said they were sure but would reach back out. 230 or so comes and I call the store because I haven't heard anything and was told the delivery crew could not locate my home and unfortunately they would have to reschedule for the following week Wed or Thurs. I asked to speak to the manager because that was unacceptable. As a mother on a budgeted income not having a way to wash our clothing the week before school starts after waiting over a week was unacceptable. The associate never allowed me to speak with The manager. the manager never returned my call. I asked for contact information for the district manager to file a formal complaint and was refused that information as well. I will be contacting the corporate office and additional entities as their ethical practices and nonchalant attitudes to their customers and circumstances are very off putting. I would rate 0 stars...
   Read moreOkay, so ima put Aaronâs in the uniontown shopping center on blast!!! My father in law works there, so I know a lot more than them just being a fraud! So, first let me say, these people ainât worried about nothing besides who theyâre gonna sleep with in the back of the store next! Yep I said it!!! 2 female EMPLOYEES got into a fist fight over the other male employees INSIDE the store, guess what??!!! Theyâre still employed the one female and her boyfriend still work in uniontown, the other female and her boyfriend moved to another Aaronâs! And today after the run in with Mike cause my payment was 3 days late, they charged us almost $30 additional!!!! And his exact words were âwe arenât gonna get fired, we are not a franchise store, our boss doesnât care he knows about everythingâ so maybe just maybe if the public knows all this they can help spread the word how these professionals are really doing...
   Read moreI got a fridge from the uniontown store and fell on hard times and was unable to pay my bill which is behind 2 months.i went to move the fridge outside so that it could be picked up and there was roaches crawling behind the fridge,i have never had roaches before this.i called the store to tell them and meagan was very rude and even made it out to be my fault that there was roaches and said they would not pick it up until monday so that it could sit out and have the roaches come out on my property.never again will i rent from here again nor will my family i plan on telling everyone i know about my experience here.i will go with rent a center by gabes in uniontown dale troy and john a former arrons employess are...
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