Car Stop Inc — Local services in Upper Mount Bethel Township

My first impression wasn't a good one. They weren't wearing masks first off. I felt robbed after i got my car. They won't give you an estimate, they wanna do the work first than charge you which i didn't feel comfortable with. My car needed tires, but they don't really look new to me. I told them about an 02 sensor and some sort of fan belt which is why my check engine light is on. They didn't check it or fix it. My engine light is still on. They felt the need to charge me for putting in a new head light bulb that i could of easily put on that i had bought across the street because my low beam was out. They charged me for labor for putting in the bulb i was gonna install myself. They said i needed new hoses, a timing belt, an alignment, oil change, and all that. They did fix the loud noise my car was making when it ran. I also told them about an issue with my steering wheel. After 40mph it would start to shimmy. After i got it back it was running ok until i got up to 40-45mph. My steering wheel was shaking violently, way worse than when i brought it there. They seemed to rush me off the phone when i said other things that i knew were wrong with my car that needed to be fixed/repaired, and they had my car for 2 days. That was nice of them to give me a ride home and pick me up after to get my car. That's a nice service. Also, Rude comments were made about my grandmother which i did not appreciate at all. Would not recommend. Also, i recommended my grandmother to go there for tires. They brought her car into the bay and had showed her that there was a transmission line leak. But my grandmother has her car in the shop all the time and never had that issue. They had to of tampered with the transmission lines. They we're trying to get more money out of...

I've been coming here for almost 1year now. They're ALWAYS courteous and go out of their way to thank their regular customers. I got gourmet "Thank You" brownies in the mail once from them! Super cool. It's a family owned and operated place with knowledgeable technicians. They've NEVER charged me for anything I didn't need or want. Zero pressure! Their prices are fair for the high quality of service and they even have free loaner vehicles should you end up needing one. Their availability is wonderful. The longest I've ever had to wait for an appointment was maybe 2-3 days and they are realistic with their time estimates for work completion. And yes, they really do have snacks and coffee in their lobby while you wait 😁 While I do wish they had discounts for military veterans like my old mechanic did... I honestly have zero complaints. Oh, and they do accept Synchrony Car Care credit cards if you have one. If you're looking for a new "go-to" shop I highly recommend Car Stop Inc. They have exceeded my expectations over...

Go to Penn Jersey Auto, they take all customers up until the last minute. Wanted to try out this garage to get my inspection done, I work weird hours and this place attracted me because they are open to 6:00 PM.. Onto my experience.. I call and ask if they do inspections, (it was around 5:00 PM) the lady answered “yes”, ok. I asked if I can get an inspection done and she was quick to tell me that they were closing. I ask her if they are open to 6:00, as they clearly show online. She then proceeded to tell me how I would be an inconvenience providing that an inspection takes 40 mins. Now this rubbed me wrong, I was quick to say that I would take my money elsewhere. I drove down to Penn Jersey Automotive, mind you they are also open until 6:00 PM. They were happy to take my business. The inspection only took 20 mins and I was more than happy to give them my $60 and continued business. Looks like Car Stop is out a new customer and I will continue to refer friends and family to...