Alderman's Inc — Local services in Venice Township

So sent cub cadet rider to get completely overhauled by Alderman's Service Department and the work they did was fine except they did not clean the machine and they did not test drive it. They delivered it and it sat in garage for 1 month before went to go use it. It would not drive correctly. The rod that connects to the hydro statics fell off also the cooling fan that attaches to the hydro statics was missing. I went to complain and was treated very badly they basically said I was lying because it was a month since they serviced it. I should have looked at it when delivered. Spent 1000 bucks and got ripped off I do not recommend going here at all. Was treated with so much disrespect I will not be returning. The service manager did not believe a word I was saying I understand their position but I expected them to at least listen to what I was saying but this was not the case. He immediately assumed I was lying about the issues. Place is a joke and they have no clue how to treat long time customers. I will never go back here. This was the...

Recent purchase from there (Kubota location), drawn in on their long standing reputation of serving not only agricultural clientele for generations, but serving the community throughout the state, as well. The team went out of their way to see that things not only went smoothly, but that any and all questions and/or issues were (are) addressed. The support is second to none from the sales to parts and service. The ability to be able to talk to the knowledgeable mechanics is a huge added bonus. These guys know their stuff and are VERY helpful with any sort and level of knowledge one may need! Further, as the company is family owned, when going into the place, they make YOU feel like family, as well. I've always heard nothing but good about this company for literally decades and continue to hear the good👍. I will highly recommend them and look forward to sustaining the ongoing relationship with them for many many...

A friend of mine Frankie Brill sent my tractor to them for a clutch which they repaired. When the tractor came back parts were missing , the hood and grill was not bolted down' a bolt in the housing was missing and the pto clutch is not adjusted correctly. When they were informed about this they told ron they would send a Mech. to his farm and go over it. NO ONE HAS SHOWED UP!!! also we were quoted $2600.00 to replace the clutch when it got time to pay the bill was $3200.00 If i could put a minus five star i would. !!!!

THIS WAS UNDER RON BRILL R AND S FARMS

Within 2 weeks the clutch failed again and had to be replaced . ALDERMANS WOULD NOT GUARANTEE THERE WORK AND CHARGED US ANOTHER $2600.00. They said you can not drive it with the PTO ON lol. if so how can we bale...