Horrible Customer service and processing time
First time i order with them I mentioned to please let me know if something was sold out. they sent the package and never even told me anything.
2nd time i ordered with them i placed the order on Nov 6th. on their website it says their processing time take 2-3 processing time, received no email of a delay so I called on the Nov. 17 and was promised it would be sent out the 24th call back on the 24 was promised the 28th. Then received an emailed from them on the 28th informing me one item was sold out. I was so mad because when placing the order i made sure everything was in stock to avoid what happened with my first order. When i called the store to asked why i cannot add anything to my order was told two different things. one person told me that i could add an item but if i wanted to to be sent on the 29th it would have to come from their warehouse. However the other person told me no the order is already close no change.
This company has horrible customer services a simple email informing me of processing delays would have been sufficient but the way it was handled was so passive like not a care in the world.
i love their pieces but if this is what they do to their customers i might not purchase again from them.
oh sometimes they don't even pick...
   Read moreI've been a loyal customer of SHOPIRISBASIC for quite a while, and I can honestly say they've been instrumental in the success of my small boutique. Their range of women's clothing is not only high-quality but also incredibly stylish, consistently aligning with the latest trends that my customers love. The prices are fantastic, offering fashionable and affordable pieces and allowing me to keep my boutique's prices competitive.
What truly distinguishes SHOPIRISBASIC is its exceptional customer service. They are always ready to answer any questions and resolve issues promptly, making me feel valued and appreciated as a customer. Their accessibility through WhatsApp, phone calls, and email is a significant advantage, and their shipping speed is impressive. I can always rely on receiving new stock on time, which is essential for keeping my boutique’s inventory fresh and exciting.
As a repeat customer, I can confidently say that SHOPIRISBASIC has been pivotal to my boutique's growth. They consistently provide a steady supply of trendy, high-quality garments that keep my customers coming back. I am immensely grateful for their support and look forward to continuing our partnership for years to come. If you're in the retail business, I highly recommend SHOPIRISBASIC – they are a true ally in the...
   Read moreSHOPIRISBASIC's wholesale women's clothing is truly exceptional! I had the pleasure of attending one of their Vegas Magic Shows, and it was an unforgettable experience. The event was filled with an aura of pure bliss, showcasing chic and high-quality fashion that struck the perfect balance between elegance and trendiness, all at incredibly reasonable prices.
Since that dazzling introduction, I have become a loyal customer. Every shopping experience with SHOPIRISBASIC has been nothing short of fantastic. Their shipping service is impressively fast, with my orders arriving at my cargo address within just a few days. This efficiency has made a significant impact on my business, allowing me to keep up with the latest trends effortlessly.
Moreover, their customer support is outstanding. Every interaction, whether through calls or emails, is handled with courtesy and professionalism. The support team always goes above and beyond to ensure my satisfaction, leaving a smile on my face with each communication.
SHOPIRISBASIC isn't just a store; it's a fashion haven. Their commitment to quality, style, and customer service is truly inspiring. For anyone looking to achieve their fashion goals, this shop is an absolute must-visit...
   Read more