Exceptional Service and Professionalism from AynaxTech
After almost a year of searching for a reliable tech repair shop, I finally found AynaxTech, and they exceeded my expectations. My Steam Deck had a broken USB-C port caused by a fall while charging. I reached out to AynaxTech via email, and their communication was clear and professional from the start.
They explained that once they received my Steam Deck, they would need to order the necessary parts, which would take two days, followed by the replacement process. I appreciated receiving updates throughout the repair, including notifications when the device was received, tested, and after the USB-C port was replaced.
The repair was completed in just three days, even though this was their first time replacing a Steam Deck USB-C port. They’ve likely stocked up on these parts now, which speaks to their commitment to improving their service.
Since the repair, my Steam Deck has been performing like new. I’ve been using it heavily during my PCS as a member of the military, and the high-quality replacement part has held up perfectly. While the part isn’t an original, it functions just as well.
The pricing was consistent with other quotes I received, but what truly set AynaxTech apart was the personal touch—they provided a link to a video of the repair process! This was such a nice surprise and gave me confidence in their work.
Overall, AynaxTech was professional, efficient, and thorough. I highly recommend them to anyone in need of...
Read moreExtremely Disappointed – Poor Quality Repair & Unprofessional Service
I had a terrible experience getting my MacBook screen repaired here. Less than a month after the repair, the screen broke again under normal use. When I contacted them about the issue, I had to follow up multiple times just to get a response — and eventually, I was completely ghosted.
Before that, the exchange when picking up my laptop was incredibly hostile and unprofessional. I had clearly asked if a quick turnaround was possible by a certain time and was told yes — but when I came to pick it up, I was met with pushback and attitude about the timing, even though it had been previously agreed upon.
After finally getting in touch regarding the broken screen, I was told there would be no refund or partial refund, and that I couldn't get it repaired again because I had since moved out of the country. So I ended up wasting $300 on a repair that failed almost immediately, with no accountability from the business.
The lack of professionalism, poor communication, and outright refusal to stand behind their work is unacceptable. I would strongly advise others to look elsewhere for repairs. I have never left a bad review. I usually just don’t go back, but I feel very taken advantage of in...
Read moreMy son’s PS5 was having issues overheating. A quick google search provided several Youtube videos on how to correct the problem. Of course, I attempted to correct the problem myself, which led to me tearing the fan connector. Because I have the Total Care package, I called Best Buy a total joke. When I realized Best Buy was worthless, I Googled PS5 repairs. The only place open on Sunday was Aynax Tech. Although it was less than an hour before their closing time, Hasan reached out to me and asked me to drop off my PS5. He told me he would have it repaired and cleaned in four hours for what I thought was a reasonable price. Two hours later, we are back in business. Hasan was amazing. Tomorrow I'm taking an HP portable hard drive to see if he can repair or remove my old family photos. Others have quoted more than $2,000. Hasan said it would be $100. If he can repair or recover my photos. I cannot recommend Hasan enough. He did...
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