Home Hardware Center — Local services in Vidalia

The employees only seem to not want to be bothered because I stood outside in the heat and no one ever came to ask if I needed assistance. So, I left and called them on the phone and still had to wait on hold for several minutes to be told the lawn mower was around $3,000. The employees at these local businesses don't seem to be interested in the customers shopping local. This is the 2nd encounter that I've experienced poor customer service and that's what makes me go online to make purchases of the products that I could've purchased locally if there had been better customer service rendered. Just because it looks like I'm not going to purchase something or doesn't look like I have any money, doesn't mean...

Zero customer service. No one greated me and no one asked if they could assist me. Couldn't get checked out. Computer locked up on a return and they did not offer to open another one. One lady behind the counter looked like she was completely spaced out. Would not respond when asked if she could check me out. Employees really need some customer...

When we first bought our house, we practically lived here. They are always our first stop, whether it should for a simple repair job or a bigger installation. And the staff is always helpful, knowledgeable and willing to order what we need if they don't have...