Mainiero's Appliances — Local services in Vineland

I recently purchased a new stand up freezer from this business and it worked well for 10 days and it started malfunctioning. When I contacted them they passed me on to the manufacturer who also took no responsibility for this failing unit. Back and forth with Maineros and the manufacturer for 3days before they offered to replace the unit or for $200-300 more I could have another one that was in-stock. Day 8 lost my food estimated to be about $300. Contacted both manufacturer and Maineros who both said that they were not responsible for any loss and then informed me that the replacement unit wouldn't arrive for another 2months later so now I have no freezer and loss my food ax well. Their response was you can return it to us and we'll refund you for the unit but not the food lost. Also my responsibility to bring the unit back. I grew up noticing this business and never heard anything negative about them, but I guess I had to experience it for myself in order know what they were about. Very disappointing experience my expectations never materialized and as someone in business I believe this matter could have alleviated by just replacing the unit at the first call. My opinion probably doesn't have any impact on your business relationships but I'm hurt by your response and lack of...

Went looking for five appliances, fridge, stove , microwave , dishwasher and stove range because we’re remodeling our kitchen looking to spend 8-10 k , I asked the sales person about the $1,000.00 discount on the Maytag appliance and he told me the read the sticker ,.. I said thank you and walked away : Maybe because I was talking to my wife in Spanish about the appliances , sales person walked the other way, as we left he never looked at me or said have a good evening ,. At the point I had to say something to him about his unprofessional manner of treating my wife and I and that we we’re looking to buy 5 appliances ,.. think about this ,.. customer walks in wearing Gucci sneakers and belt , and wife with Gucci purse, or maybe because dark Spanish mixed couple,.. never been treated or spoken to like that ,. When I address his manner of taking to me he just shrugged his shoulders like he did care and as he continued to look at his computer and listen to Fox News while the...

I have bought from mainieros before. It seems always the same, very impersonal, even after many purchases. I have always purchased for rentals so I was never particular. This time I purchased for my home. The Salesperson talks me into Samsung appliances. When the appliances are delivered Mainieros repairman arrives to install the dishwasher. He tells me that he doesn't repair Samsung refrigerator because they are a bad product. To top it off I contacted Samsung this morning with a question and after giving them my serial number they told me the unit must have been on the floor for awhile because even though I have only owned it 6 months it is out of warranty. To bad I cannot give 0 stars. Larry Baruffi Spoke with Ed today. He addressed some of my concerns. I appreciate him reaching out. I wish things were different. It was great...