My grandmother has been living at Quail Park Shannon Ranch for about 7 months and were so grateful to have her close to us now. I am the main contact for her care, so I have been able to get to know some of the staff. Amanda Chairez has been a huge blessing to my grandmother and myself. She is so caring and attentive and makes sure that the residents all have a voice. When I am there visiting my grandmother, I see Amanda around and she always make sure that everything is taken care of and if it's not, she promptly contacts someone who can make it happen. She makes sure to stay in touch to give the assurance that my grandmother is safe and happy. We are SO grateful to have her at Quail Park. The med techs have also been a wonderful blessing, specifically Beka and Olivia. They're so patient, kind and extremely caring. I was very nervous to have other people caring for my grandmother and was uneasy about having her in an assisted living facility, but nearly all of the staff members have been nothing short of amazing. They're so friendly while walking through the halls and always greet my grandmother with a smile. I am eternally grateful to these people who have shown unconditional kindness, even when I'm not...
Read moreWe had the pleasure of dining at Quail Park at Shannon Ranch recently. We couldn't not have had a more enjoyable evening. The facility was beautiful, the lobby was welcoming and warm. Every staff member we interacted with was friendly and knowledgable. The three-course meal we were served was first class! First an assortment of appetizers followed by steak and lobster, and then dessert made-to-order. The private dining room was lovely. We even had a chance to speak with the chef and offer our compliments. We did take a tour of the facility before dinner, and although none in our group is old enough to be a resident at Quail Park just yet, we all commented that we could definitely see ourselves living at QP if/when the time came. The facility was gorgeously appointed and the offered many amenities for residents: movie theater, gym, spa, salon, pool, bar/pub, game room, and too many others to mention. I highly recommend Quail Park for anyone looking such a...
Read moreMy dad has lived in this place for over a year now . The elevator never works on one side of the building! The place always has an excuse why it can’t be fixed or it’s dirty in the hallways and stairs. My dad and pay over $5000 a month for a studio apartment. They clean his room once a week and clean his clothes but don’t fold them or put the clothes away. He has fallen in the stairs and no one can see him or hear him in the staircase! No cameras or anything. God forbid this place has a fire because everyone on the second and third floors would be dead!!! Now Jan 2026 they are going to raise his rent to over $6000 a month! So if you are thinking about putting your loved ones in this place don’t waste your time! They act like they care . But they really don’t! Don’t get impressed by the looks of this place when you walk in. Because looks don’t matter if they aren’t safe and...
Read more