After going to the usual big chain stores, we went into this store with some ideas of what we wanted in family room furniture; along with some measurements of the space available. With this information, the sales team was able to show us a variety of very high quality furniture which could suit our needs. They were very knowledgeable about all their products, and very helpful in stearing us to the solution that would work best for us. Once we made our decision, they offered us a very good price (big box stores couldn't come close!). Free delivery was made by two very helpful and respectful people. We are very happy with our Flexsteel purchase, and can't say enough about the very friendly, highly professional service...
Read moreWe bought a sectional from them and they showed us all our options and got me a costume couch just how I wanted it. They told us it would be in before Christmas. We just got a call today and unfortunately the sectional won't ship till after Christmas. The owner personally called us to let us know and he apologized over and over and even offered to give us a couch till our new one came in.i already have a couch so I told him that is OK and we will just wait. He felt so bad he gave us 50% off our next order with them. We are treated so well by them and they make sure your experience is amazing. Can't...
Read moreBought a chair and matching pillows on February 1 2020. Understand things got delayed because of current situation. But should have furniture by now. Have tried calling and emailing, no response. Paid cash for items and would like to know when and if I’m going to get my furniture. They have not contacted me in any way to let me know. Phone number rings busy 24/7. Wish I knew how to contact someone. Finally received chair and pillows. Young man who delivered was very nice and professional. Furniture met expectations. Just wish communications was better, as...
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