CT Virtual Reality Arcade — Local services in Waterbury

We booked our room for 3pm. We arrived at 2:55pm. The front desk said that they cannot get us in the room until the room is available. We waited until 3:15pm and then the customers in that room started coming out. They left the room a mess with beer and Vitaminwater bottles everywhere. We had to wait another 5 minutes for the employees to clean up the room and setup my son on the VR set. We were up and running from 3:20pm until 5pm. They told us the charges are $36.00 per hour and he charged us $72.00. I reminded him that they did not get us in the room at 3pm like I reserved it. The front desk said he does not make the rules and the charge us for the time we booked. It does not matter that they didn't give us the room for all the time we booked for. Plus the games are limited and not too exciting. I strongly suggest staying away from this place. It's not worth the amount they rip...

Call the place looking to book an event. Spoke to an employee in the morning and was told that the manager was not in and he would call later on. Called back around 5:30 pm. Spoke to a different person and was told that he would resend the message and that the manager was going to call me that day that he was aware of my message. That was a week ago today, and there is still no call back. Very irresponsible place, or they must be bumming with customers, but from what I have read on the reviews thats not the case. Sad because it sounds like a great...

We had an adult age birthday party there and everyone enjoyed the games! The two guys who set up the place for us were helpful and courteous. A couple of our party attendees have already asked about how they can schedule a group event. Thanks Anthony for all your help with the arrangements! We...