Northwest Truckworld — Local services in Wauconda

It is rare for me to give a location a 5 stars 🌟 🤩 ✨️ but this place exceeded expectations.

First off, I had booked an appointment with another location for a bed cover for a trip out of state towards the west coast. 🏜

When I found out that same day that the other location has not received product in a timely manner. I was frustrated 😠 and was overwhelming 😫 that I couldn't protect my belongings during my trip. 🛻

I almost gave up until I had a gut feeling to check on Google one time for another location that does this type of service. And, I found Northwest Truckworld! I gave them a call 📞 and spoke with Mike! Boooooooooy, he was my hero that day!

He allowed to squeeze last minute ⏲️ ⌚️ set up schedule with the product I needed in stock that same day just before I left out of state.

I was working and allowed me as I waited for installation to work at his extra office space to finish work too! 🖥 👨‍💻

I had been feeling overwhelmed to feeling peace of mind because of Mike's help!

I want to thank him and the team who installed my bed cover for the bed truck in order to have my things kept dry, safe and not fly out.

I am definitely recommending my family and friends here.

It was worth the drive 🚗 to get here (I lived 30 to 40 minute away)

Mike had been getting busier in the day but set aside time to show me instruction on how to use my cover bed and also warranty paperwork in case something goes wrong which was more than enough for me to thank him for his business. Such a nice fellow individual who takes care of his customers.

Prices are better here than other locations. You easily save roughly $100 to $200 here compared to other locations...

We walked into this establishment last month looking for a bed cover for my husband’s truck and were greeted with a smile and the best customer service. The business owner was very kind patient and informative. He was able to provide my husband with a great quality bed cover and excellent customer service something he didn’t receive from a previous business. The thing that made this an even better experience is the kindness and compassion of the owner. I was hungry and needed to eat because I am training for a bodybuilding competition. We decided to stop in before eating which is not the owners problem. We asked how long the install would take and the estimated time provided was longer than my hunger would allow. The owner offered me some of his fruit(2 of his 4 apples). A very kind gesture I am still appreciative of to this day. The sharing of his apples held me over until the installation was complete which didn’t take long. Thank you again for your kindness, generosity and great customer service. My husband is very satisfied with his bed cover and thanks you also. He took the vehicle on a road trip where it rained for 15 hours straight and not one drop of water was found in the cab. Keep up...

Got a custom ladder rack installed and couldn’t be happier. The design is incredible how they fit it around the cap and tie it all together. The craftsmanship is top notch. Kent is the gentleman who makes and welds these all up is a true professional. I had the pleasure of being in back to watch him fabricate and install it on my truck. You could tell he has been doing this for a VERY long time. Kent went the extra mile making sure I was satisfied with the rack before it left his shop. I’ve gotten tons of compliments about it already and I advise anyone looking for a ladder rack/truck accessories to give Northwest Truck World a call. You won’t be...