Office Furniture Warehouse - Waukesha — Local services in Waukesha

Went today because I need a new chair for work. I spend a lot of time sitting, and we just plain don't have comfortable chairs at work.

So I was doing some looking around online, figuring maybe I'll just stop at Office Max or something. Then I remembered this place existed. I called to inquire about a chair, talked to a nice gal on the phone, set to come in and take a look. When I inquired about the hours they're open until, I found out they close when I'm normally just getting off work. The lady had asked where I worked, and since I'm pretty close by, she suggested she could stay a little later. Fantastic! I'll get there within 10 minutes, I already know what I need for a chair, I just need to see one, get a price, and get out the door.

I end up cutting off work early, and getting over there a few minutes before they closed. I was on the phone finishing up a phone call, and I opted to stay in my car until I was done. Would have been kind of rude to just stand around the store talking on my phone. As I'm finishing my call, a lady walks out, goes to her car and leaves. Given that there are almost no cars in the parking lot I'm thinking this is the one I talked to. But ok, there was still a guy there pulling chairs inside.

I go inside, he asks what I need, I tell him I'm looking to grab a chair. Guy gets kind of huffy talking about he had the lights turned off but he can turn them back on. I tell him I had called previously, and the lady was expecting me, but the guy keeps on with the attitude.

At that point, I just told him never mind, I didn't leave work early just to get an attitude.

I'm on overtime already this week, and in an attempt to not keep someone to terribly late, I opted to give up some overtime, and leave work early. I then tried to be polite and not bring my phone call into everybodys business.

I could have just stayed at work collecting overtime. But I wanted to support a seemingly local establishment, rather than head right to a box store or Amazon.

It doesn't matter how many happy reviews this place might have, this was the experience I was given. If a guy doesn't want to sell a chair, maybe he should find another job. I've worked passed closing or well into my lunches many times to ensure my customer service and to give the service people deserve. I do it because I take pride in my work.

Guess I'll just take my chances with Amazon, and get a new chair delivered right to work next day. So much for keeping...

Needing to consider autism sensory needs, we were happy to work with Office Furniture Warehouse. Wisconsin Independent Learning College is an Autism young adult training daily living to vocational program located in Waukesha. We had our students and staff determine chair selection and conference and nesting table choices at Office furniture Warehouse. We tried over 20 different styles of chairs.The natural light and openness of the facility allowed our students ample space to check it all out. Working with Junior Medrano, our sales rep was amazing as he truest appreciated our students special health and sensory needs. He went above and beyond to help us to select the right furniture to fit our students unique sensory needs. We considered comfort and back support, movement, arm support, adjustability and height of the chairs, and ability for each student to center and calm themselves in the furniture. We are extremely satisfied with both our sales person and the delivery and installation service. Our Board of directors also loved the choices.Thank you to owner, Pat Walters for his generosity and donation to our school. We highly Recommend Office Furniture Warehouse.Terri Johnson,...

I came here looking for a new chair for my computer desk. Joel was extremely kind and helpful in the process. I was given assistance when needed and space when appropriate. Going into it, I was unsure what level of staffing this sort of business would have (I was imagining "Mattress Store" vibes), but they had plenty of helpful staff available for the entire process and it was an inviting environment. They had refreshments, which was perfect because I forgot my water. Once I found the right chair, they offered me a prebuilt one for convenience, but I requested one in a box. An employee kindly brought it to my car and fit it in the back seat without me even having to ask. Additionally, they had some awesome jams for the shopping experience. If you have always wanted to sit in a variety of office chairs inside of a warehouse while "Master Of Puppets" by Metallica plays, this is the place for you.

Thanks for all your help! The chair...