Jim's Appliance/JW Kitchens — Local services in Waukon

I went to buy a fridge and was told they would deliver that same day. It never came. I called the next day and they told me it would be four days later and they were not even going to call me. There customer service is unprofessional as I have been dealing withy refund process for two weeks now. They never called me back after leaving messages to call me back. I will never shop here again nor will I tell people...

Kyle and Jacob delivered our new refrigerator and did an outstanding job! They went above and beyond to ensure we were satisfied. Not only did they install our fridge but they adjusted our dishwasher (purchased last year from a competitor) and spent considerable time making it look awesome! We have been super impressed by Jim’s Appliance and they have earned future business from us!! Drew &...

Doing business with Jim’s Appliance was such a pleasure. The staff were so helpful in picking out the right appliance for us. The installers called before they came and were so prompt and got right down to business! They went way out of their way to make things fit the way they were supposed to. We can’t say enough about how accommodating they...