Fleet Farm — Local services in Wausau

I asked where to find an item and I was just told "in the center of the store" I was like where specifically? Unless something was two aisle over you should show a customer by walking them over to the aisle.(That's customer service) She didnt specify which one so we still had to look through several aisle to find it. The other item I asked about I was just told "Sarah (don't quote me on the name) has the scanners she's somewhere over there" again I should of been brought to that person to help me. So when I got over by said item there was someone else there for me to ask. She scanned and said "that's in garden" I said where is that? As I was asking that she was talking over me so I had to ask again and she points and says outside. Mind you I don't know where everything is in the store or that they have garden stuff outside to. So I had to ask more questions of where it was. When they could of explained it right away. So when I go outside there are no price tags on the item I'm looking at. So I go stand in the line where you pay for the outdoor garden stuff and ask the price. They would have to scan it and there's only one person there cuz I asked her that. (I also was not about to carry over the three differt ones when they are heavy and awkward)This encounter is the fault of the store and company. Items should have price tags on them and you should also have more then one person working out there, so at least one can check people out and the other can help with the products. (Really should be more then...

Went to Fleet to get ground stakes for our outdoor dog kennel because their website said they had some in stock. Could not find it anywhere, and could not find any help. After about 15 min we finally found 2 employees together who found the item on their device and said that it was in another department across the store. They didn't know where specifically and didn't even offer to help us any further. We started walking across the store and heard them walking directly behind us talking about how they didn't want to work and can't wait to leave. We looked all over the department and could not find it at all. After about a half hour we decided to just check out the stuff we did have and leave. While my husband was checking out, the cashier didn't even finish cashing him out yet and she was already asking the next customer what his bagging preference was. My husband just put in his card and did not even receive his receipt yet. The other customer asked her if she was done helping my husband first. She rudely gave my husband his receipt and started helping the other customer. This Fleet is so disappointing. Horrible employees and service. Can't find anything and no help at all. And no one wears a...

This store has no workers that know where to locate items, ring up purchases correctly, or have any manners. I was just at this store to pick up an item we placed on hold. First they said they had nothing on hold, but then someone said they thought an item that was placed in hold they sold already. She went looking for a manager instead of looking for the item. By the way a manager never arrived to help us. When the tab was found for the item and the women scanned it and looked at her phone and then told us goodbye.... I guess that was her way of saying the item was here. Finally we went to check out we decided to fill out a credit card for 10% off our purchase. We went to the customer service and then once we had our credit card she sent us back in line to check out, telling us that the cashier will know to take the 10% off. Well we went back in line and the cashire did not and IN FACT only the one women behind the customer service could check us out and take off the 10%. It was so ridiculous that no one knows what to do or has any idea how to be polite or helpful. Worst 1.5 hours in a store. Don't go here...