Little Village Kidstown — Local services in West Chicago Township

Was calling for information about enrollment. Was put on hold for 7 minutes and then they hung up on me. Called back, was put on hold for 11 more minutes. I decided to hang up and called back and told them I've been on hold for almost 20 minutes.... Finally they decided to talk to me. I had an urgent placement of my niece in my home and it was a dcfs case. She had no idea of how things worked in cases like this and took my name and number and said she'd call me back after she spoke to manager. Its been close to a week... Even though I told them it was an urgent matter, still No call back. Thanks for the professional business you...

I am VERY disappointed with this daycare. They are very money greedy. I had my toddler enrolled for 4 months and always paid the private rate always on time, but then I went on maternity leave from my job and I asked them to save my spot for her and my new baby. I called every month to make sure they still had my spot and every time they said they still had their spot. ONE day before I went back to work they decided to cancel on me. I know it is because they get more money from kids who get government aid. So if you are a private payer please avoid this daycare. They will literally...

I absolutely would recommend it to anyone. I only had my one year old son there for three months (because I had the summer off to be with him). I switched him from another daycare because he was constantly getting sick. Not here! He never got sick, never had any issues. As a parent it was difficult at first to leave my son there, but within a couple of weeks he was waving bye to me. They also have cameras there and have so much structure that it really helps...