Juan Carlos and his team do the BEST quality work at a fair price. I got multiple quotes for my large kitchen countertop project, which included matching to some existing quartz as well as adding a large L-shaped new section. Juanâs quote was roughly the same as the others I got (they were all within $150 of each other), but I chose to work with Juan Carlos because he was so much more friendly and professional than the other companies I talked to, and he had much better reviews too. All these 5 star reviews are for a reason!! The work is top notch (I was stunned to find that they had been able to cut my gigantic L-shape section as ONE PIECEâcouldnât believe it!), on time, and highly professional and courteous. They protected all my floors so well, draping from the front door all the way through to the kitchen, and kept everything super clean so I didnât have to deal with a mess after they left. I really appreciated that! Also, regarding Covid safety, I felt very safe having Juan Carlos and team in my home. They were all masked up (with masks worn PROPERLY, not hanging off their face like so many people Iâve had to deal with lately). I just canât recommend Pearlstone Cutters highly enoughâplease give them your business, you...
   Read moreI hired Pearlstone Cutters to repair damage to the seal of my granite countertops due to getting liquid dishwasher detergent spilled onto the counter. They came by, fixed the damage without issue and resealed the entire countertop for a very reasonable price. Furthermore, they were the only vendor in the Chicagoland area that I found that could fix this type of damage.
The reason for the lost star is mostly around scheduling and communications. I had to coordinate when they would come by so I could stay home from work and they could only schedule a definitive time about a week out. However, this discussion occurred before the end of year holidays, so we declared a day when Pearlstone would come by but not a definitive time or confirmation of appointment. In fact, I almost forgot about them coming by until I looked at my calendar the night before and confirmed! It would be helpful if they were more proactive in scheduling definitive times and sending reminders/confirmations to their customers so it can be easier to schedule around.
Despite this , I would be happy to hire Pearlstone again for repairing damage to my...
   Read moreWe were looking for an alternative to purchasing our countertop from a big box store. I had done my research and was set on quartz that, although more expensive, was more durable than granite. I learned of Juan Carlos and Pearlstone Cutters via my cabinet maker. Juan Carlos was a thorough professional and gentleman. I was surprised to hear from him that the granite would be a better value as it was almost as durable as the quartz. Also, the maintenance is minimal and the unique beauty of natural stone is unmatched. The word is "trust": he gained ours. The countertop was delivered and installed one week after measurements were taken: it's glorious!!! The fit was perfect, considering the wavy plaster walls of our 1923 bungalow. Everyone was courteous, careful and the job was done expeditiously at a very reasonable price. We are very satisfied and happy we did not go to a generic big box store! It's a no brainer: I recommend Pearlstone Cutters to all my...
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