Golden Hook Fish & Chicken — Restaurant in West Chicago Township

The online menu does not match the quantity and prices of the food. When you call the order over the phone the rep tell you different information from what we see online from the menu available. Website needs updating! That's not fair! Then, your bill is unexpectedly if you don't call it in. That's the purpose of going online, right! Miss the hassles it brings. Online suppose to be quicker and more availability. Your prices keep changing and chicken is too expensive these days. 🤦🏽‍♀️ it's not steak! A family of 4 cannot eat only 15 pieces almost $25 and that's mixed parts, not wings. No drinks either nor desserts. Plus delivery n tax. Sorry kids, maybe next time. Single mom, Plus tip the driver too....

Very unprofessional establishment, the food is cooked in a batter that is absolutely too salty and the cook and cashier are aware of this. When asked for my food to be cooked over or substituted for something else. They took the food back and refused to give me my money back or another order. Asked to speak to the manager they still refused, citing he doesn’t answer the phone at night! Literally had to call the police to have my food cooked over. Please avoid this place at all costs. If you value your dollar and your health spend your...

The food is good buuuuuut ....... when you call in an order and they tell you it'll be ready in 10 mins, DON'T YOU BELIEVE EM'! I've placed a few orders with this place as call ins and every single time, my order was NEVER ready when I got there. NOT ONCE. Also, you have to be specific when placing your order. ie. If you don't like lemon pepper on your wings or fish, let them know ahead of time because they will put lemon pepper on your food if you...