Hands down the most unprofessional, unhinged experience I’ve ever witnessed at a business in my life. Brought in my phone for a basic LCD repair, mid-taking apart the phone I asked Sergio- the poor excuse of a man/ human being, if the FaceID will work after the replacement and the guy absolutely lost it — screaming and cursing mid-repair, slamming tools around while taking the phone apart, and creating a hostile, unsafe environment for no reason at all, bringing a pregnant lady to tremors and tears.
To top it all off, the screen literally broke as we walked out. After all that aggression, we left with the phone in worse shape than when we arrived. This wasn’t just bad service — it was downright abusive.
ALSO NO UPFRONT PRICING, 4% CC Charge + tax. "No charge or taxes for cash" @IRS
Avoid this place at all costs.
UPDATE WITH RESPONSES:
You DID NOT ask if there was water damage before you jumped in to open the phone, trapping me in there.
You DID NOT warn that you could break the glass if removed. You only said "its an extra $20 for more work".
I did not ask for a guarantee of any sort, I asked if the Face ID will work, and you went crazy.
Get some emotional help-...
Read moreSo I brought my laptop for a battery replacement and the guys name was Sergio was very nice to me and professional and told me what the problem was and since I am a college student in New Brunswick I have no time he kept the parts for a and gave me as much time as I needed to bring it in which was like a couple of months in total then my pc case dropped a few months later and he helped me fix it for no charge I only have good experiences with him and he cares about the product and not the money I highly recommend...
Read moreThe people in this place are good, fast and honest!
On 6/21/21, I stopped by go get my son’s iPad fixed. I needed it ASAP as I had just dropped my severely autistic son at sleep away camp, which is several hours away from my home. My son relies on the iPad and I would have paid $200. There was a very easy, very quick and permanent solution. Sergio did it for...
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