Papa Johns Pizza — Restaurant in West Long Branch

I’ve been going to the papa johns for over 10years! Just up until recently the service and food has sucked! They forgot my sauce I called immediately. The driver could’ve turned around but instead I had to wait 2 hrs because he had other deliveries. There was a verbal disagreement on the phone, papa John compensated and brought the sauce and a small pizza. I thought we were back to being cool. The next time I ordered everything is here, my son says the sauce taste weird. The sauce was expired!!!!! Had such a terrible smell to it! I did not call I said nothing. I assumed papa johns and my address went back to silently beefing. Following after that! Today!!!! I ordered a xl saus,pep,onion on one half. They put it on the whole pizza. My kids prefer plain. Cool. Papa johns bring a medium pizza. Now we all sit down to eat and I noticed there is NO SAUSAGES ON the pizza at all. However there are dents all over the pizza where sausage could’ve been! I called not rude at all to question if they forgot the sausage or if someone ate it. I repeated I am not trying to get another pizza nor am I calling to start trouble. I need to know for my own mental well being. The owner told me it’s pointless my family is liars all of this stuff like girl. I’m mad as hell that’s why I wrote a review. Y’all...

I ordered last night, excited to have some pizza, with the little breadsticks on the side. I placed the order and I usually tip in hand. I wait the usual time for delivery, it finally comes. Dude knocks on the door, I open the door ready to grab the pizza. And the guy puts it on the floor. In my mind, I’m like “it’s probably because of covid” etc,., but I was masked up and he was masked up with gloves and everything. I go still in shock and give him a tip, you know “common courtesy”. Something that guy obviously didn’t have for me. He could apparently take my tip. But couldn’t be bothered to hand me the pizza. Even though he had gloves and a mask on, while I did as well. What a shame really, because the pizza was good. All ruined because of terrible delivery. He was an older gentleman, so I’ll give him the benefit of the doubt. But it definitely ruined my mood. I can’t buy from this place ever again. I hope nobody else experiences this. It took everything in my being to not say something. I probably should’ve said something for sure,...

I've ordered hundreds of pizzas from this location and they always taste great. The store is clean and the owners and staff are always very friendly and they treat you like family. I rarely leave a review for anything other than Amazon purchases but when I saw a negative review for my favorite pizza place I felt compelled to do so ..I found it interesting that looking at her other reviews she's visited 7 Papa John's restaurants and left bad reviews for all of them, and when she likes McDonald's (yuck) they get...