Computer Discount Of NJ / CDNJ Service — Local services in West Milford

I dropped off my laptop two weeks ago, was charged a 70 dollar diagnostic charge. No one ever called me. When I called they didn’t know who I was or what I had requested and wasted 30 minutes discussing topics not related to my issue. next week and I took my computer back, that they had removed the hard drive from. For 70 dollars they didn’t know what the problem was, couldn’t fix it or even reassemble it. I brought it to microcenter yesterday was charged 40 dollars for diagnostics . They got it to boot today and it will be ready by end of week. I wanted to support local business but CDNJ does not have the expertise to diagnose or fix hardware issues. They should have refunded my 70 dollars since they had no idea what the issue was and never called me. Why would I ever take anything here again when I can get it fixed at microcenter in two days for half the price and most importantly someone actually called me back and cared...

When something is beyond my skill-set I take my equipment here. Joe and the boys are extremely knowledgeable and do amazing work. Their customer service and work ethics are second to none. You can pay for expedited service as they're usually pretty busy, which is a testimonial to their customer's loyalty and their great reputation. I'm invited in to the workshop because of my technical nature which I appreciate. The crew does everything that a tech company should do when diagnosing a problem and then finding a resolve for it. Would give them 10 stars if I could! Highly recommended from from a very techie person who's life replies on computers...

Dropped off my laptop the weekend and was charged a $70 dollar down payment for a diagnostic report. Said they would call back on Monday morning with the report. I called them Monday afternoon and found they couldn't recover my data and they couldn't run the diagnostic. Said they couldn't boot it up. I got there and booted up my laptop and helped run the diagnostic. Which crashed twice. Told me the same issues I told them when I first dropped it off. They at least gave me back my down payment when I asked. ...