I do not usually write online reviews and I can probably count the few times, I have really taken the time to write them at all. But I felt this experience with Gift Baskets By Design SB, Inc., was simply too good to keep to myself, so I decided to share it with someone else.
So, the next time you need a special gift, for any occasion, and you are short on time or not sure what to get for the occasion at hand; well this is certainly, one of the companies to keep in your Rolodex and if not – you should put them in your favorites just in case. 😊
I must say, my shopping experience with Gift Baskets By Design SB, Inc., was a sheer moment of distinction that left me saying, “give me more of that!” Well, give me more of that - started from the moment, I clicked on their website, a few minutes later, found what I was looking for, shortly after that, I completed my checkout process for pickup in their store.
The next day, I went into the store to pick up my order. Once I arrived the staff quickly welcomed me and thanked me shopping online and for choosing in store pickup. The staff was very friendly and eagerly provided one-on-one connection and answered all the questions I asked. I asked, if I could get the addition of two personal items into my order? They said, most certainly and the accommodations were made just like that.
I found their store to be well designed, with a warming appeal, a various host of beautiful fresh flowers, a clean fresh scent complimented the space. The arrangement of gift baskets and other gift products throughout the store blended well with the decor. I said to myself, nice! Certainly, I liked the good feeling I got; which made me more excited, as I waited to get the first glimpse of my customized gift. Shortly afterwards, they brought the gift into the show room and it was perfect and customized with skilled quality.
By the way, this gift was for my 10th wedding anniversary and I really wanted to surprise my wife with something uniquely different, so getting the gift customized was a top priority for me. For sure, I can keep going with more, but I would rather you have your own unique experience with this gift basket company.
Gift Baskets By Design SB, Inc., is an exceptional brand for gift baskets and more. I am happy to say, I received impeccable customer service from the beginning to the end. I absolutely love them, and for my 10th wedding anniversary gift that they customized – my wife said, she will cherish the gift...
Read moreThe best experience I think I have ever had with a company thus far. My friends getting married and her bridesmaids (I included) wanted to arrange something special for her one-month-to-go count down. Probably is i live in London, the other girls live in South Africa and my friend aka bride to be lives in the States. I did a quick Google and looked at different sites. Either they didn't have what I want, they couldn't deliver next day, I would have to call to place delivery, or they were wildly overpriced. Gift Baskets By Design had a chat option (1st draw factor for me), they could deliver same day of ordered before 1pm (wow bonus, done I'm in), the agent was so friendly and allowed me to make a fully customised gift basket with exactly what I wanted (thrilled), the only problem was they don't sell alcohol but wait no not a problem as they were willing to pick up a bottle of whatever o order from a liquor store close by and deliver it with the backet (I mean come one who does that?), and then the most simple payment process.. To top it all off, when the gift was delivered the was an issue (minor confusion on our part) and they took the time to reply to emails so promptly and taking the initiative to check in until my package was found. This entire experience leaves me feeling almost perplexed (yes you heard right) at the seamlessness, attention to detail, kindness and lengths at which this company, it's staff and owners are willing to go. You just don't get this level of service much anywhere in the world. Oh and did I mention how absolutely fun, lively and absolutely special the gift basket was? Well pics attached for you to make up your own mind. Edit: my friend LOVED it, she said it was like a Mary Poppins basket, so much in it! We're all...
Read moreI absolutely love Give Baskets By Design! I have ordered from them twice, and both baskets were done beautifully and loaded with more than is even described in their pictures. They are exceptional when you ask for specific items to make the basket individual to the person you are gifting it to, they add in extra things without you even asking. They are available to talk to and communicate with at any time. And the prices for their baskets are unbelievable! I will be using them from now on for all of my gifts that I need when I need a gift basket. I especially thank Cindy who made my sister's 50th birthday basket, absolutely gorgeous and to Lisa who had to deal with me over the weekend when we were having some issues with the mail service no fault to the company at all. But, she did not have to take the time to stay on the phone for hours with the USPS waiting to find out where my package was and she did that above and beyond. If I could give this company 10 stars it would be 10 instead of 5. Thanks again to Gift Baskets By Design, you guys...
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