I am giving this review not because Western Garden's doesn't have some of the best products and service for plants and planting but how they treat their customer service employees. First ever visit a few months back in the swelter of July. Employees are required to work in the oppressive heat of the greenhouse which existing swamp coolers are insufficient to even minimally cool. These employees are required to work in stagnant, extreme temperatures we would not expose our children or pets to for fear of their expiring. How can it be humane to expect humans to work in such oppressive conditions. It is not humane. Some people treat their pets better than these poor employees are treated. The Western Garden's facility in Sandy that folded, had a facility that provided excellent working temperatures at least those visible to the consumers. I hope this facilities management changes their operating procedures. It is not OK to treat your employees, or an human or...
Read moreI called a couple of days ago to asked if they had any "Black Krim" tomatoes in stock. A very kind young lady answered the phone, and was willing to hold the last two that they had in stock for me. Despite the fact that I couldn't make it out there for a little over 24 hours AFTER I promised I would, they were still holding them when I arrived!!! Above and beyond customer service overall. I'd like to give special thanks to Jerry, "The Gardening Guru", for taking some time with me and giving me some of his absolute top-notch gardening wisdom! (I promise I'll follow up with you, Jerry, to let you know how the turn out this summer!)
I live in Sandy, but the drive to Western Gardens in West Valley was...
Read moreVery helpful staff and large selection of plants, shrubs, trees, vegetables they seem to have a variety of everything. They helpped coach is on how to plant a variety of plants and be successful with the growth and longevity of them. Prices are very reasonable and competitive with other comparable stores. Will be going back to make additional purchases and coaching for future garden...
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