It is my personal and professional honor to post this glowing review for Mode Glass, a company with which I have recently conducted business. After the forced closure that existed throughout our country, we needed to reopen our office in a hurry. After contacting numerous glaziers, the few that responded were not timely, helpful or responsive, except for one. We needed custom sized glass panels for particles shield protectors. Tanya, the owner of Mode Glass, responded immediately to our inquiry, in spite of the fact that it was a weekend during which she was on vacation. She fully understood our urgency and demonstrated care and compassion for our needs, promising to handle our need the following Monday. As it turned out, her quote was also the most affordable and reasonable. She shared various hardware options with us while showing photos of her completed office and restaurant projects. The project was expediently and immediately completed by her staff. Tanya's personnel was clean, polite, efficient; and, operated within our business as if it were theirs. Clearly, the company, its owners and employees are the best of the best in this industry. We strongly and highly recommend their services for any and all who need window products. Thank...
Read moreZERO STARS. DO NOT COME HERE. You'll Regret It. I don't usually post reviews, but I had to for this one. The lady who owns the place is crazy, loves to show attitude, and is really rude (she will hang up on you). She refuses and is unwilling to accept any mistakes that they make. Charges practically the same price as everyone else and claims they are special. The guy who actually does the glass work seems to be treated like a slave and doesn't seem to make as much as the rude lady who runs the whole thing. The positive reviews are ages old and seem mostly from her own family members or friends. Please Save Your Time and Money and go somewhere that does proper work! There are plenty of places here is Orange County that are actual professionals and do work for a decent price...
Read moreI'm not sure why the first Google review was so horrible. A company can only try to please everybody, but eventually there will be a few upset customers just like any other company that has been around for a very long time. My many experiences with Mode Glass have gone great; I have not had any troubles at all whenever I order. They are the cheapest place around. The place does get very busy from time to time, so I understand that when I come to pick up my glass, no one can really help me and it's reasonable that if I dropped it by accident, I would have to pay for it. I think that would be reasonable at any place. And if you chose to pick it up to save money, there isn't any obligation for the place to help you with it, especially if they are...
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