Terribly disappointing experience. We called to ask if they could convert our antique stove from Natural gas to propane. We told them the brand and model over the phone. They said they sold a kit to do it and scheduled our service. The Tech showed up completely out of the blue on the WRONG day. A week earlier than our scheduled appointment (and on our Wedding Anniversary of all days). When he showed up he had no idea that our appliance was going to be an antique stove and he did not bring the kit to do the conversion with him. He said he didn't feel comfortable working on an antique stove and left and the company charged us $100!!! The Tech was very friendly and I'm sure the scheduling error wasn't his fault. However they literally didn't do anything we talked about over the phone initially and showed up at our house without an appointment and charged us for nothing. Will definitely be reporting them to the better...
Read moreBought a washer there. Took it home, hooked it up and everything seemed ok until the next load when I realized it didn't dispense the soap at all. Hadn't even owned it and hour. Took it back and they repaired it.
A month later the dial for the wash setting broke and fell off but I put another dial i had on my old washer on. Then 2 months after I bought it the machine got stuck on drain and wouldn't do anything no matter what buttons or settings I pushed. Just kept draining unless it was unplugged.
Tried to save money and got screwed over. Will he getting a new machine and never going...
Read moreMy boyfriend and I bought a washer and dryer from them not even a year ago and I understand they are used but they quit working. Upon taking it apart because we bought brand new ones from Lowe’s we found it to be the most disgusting washer and dryer we’ve ever seen. Don’t even think our clothes have been clean. So just because they are pretty on the outside doesn’t mean they are doing the job. Paid quit a bit of money for them. So be aware. On the other hand our fridge and stove work amazing and we haven’t had problems with them and going on...
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