The meat and the produce are good, but the owner is very unpleasant, putting his ego above customer satisfaction. Once, a customer complimented the owner on his wonderful hair in a rather peculiar way, and I shared a spontaneous smile with the very friendly salesperson who was assisting me. I never saw that salesperson again... Today, I asked the owner if he could freshly cut some beef stew for me, but without a word, he took from the less fresh stock, went to the back, and mixed it with the new batch. When I confronted him about it, he insisted they always have fresh meat. If they truly have fresh meat, why couldn't he just cut me 4 pounds and leave the 'just as fresh' batch on the tray? Besides, if he had answered my question about cutting 4 pounds of fresh meat by saying it's all fresh, like he did last time, I would have chosen different meat. Very dishonest behavior. Well, the owner's ego won, and the store lost a customer who shopped there several...
Read moreHad my first visit yesterday and was very impressed! It's very unassuming from the outside, but they have quite a selection of side dishes and frozen/fresh meat options, as well as some pantry items (ex. boxed stocks, pastas, fresh onions). Great/friendly customer service! We picked up some steaks, but also tried the marinated skirt steak (which was recommended by the butcher). He let us know how to cook it (so that we didn't overdo it). Items were packed nicely and even though they were a bit more than the regular grocery store, it was worth the price. They had a great selection available for a...
Read moreI ordered a small prime rib. The quality was not prime. The medium rare roast (roasted according to directions on the package) was almost impossible to cut. It was filled with gristle and a huge amount of fat. It was very chewy--even difficult to chew. I ended up throwing most of the meat away. My guests left most of the meat on their plates, which was embarrassing. Based on this experience, I will never order a prime rib roast again. It was very expensive and very poor quality. I have never put such a disappointing holiday meal in front of my guests...
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