The best pharmacy I have ever been to and let me tell you why. Normally, I go to a pharmacy and I take an obscure medication that is sometimes not stocked. Even with refills, every month when I came to get the next months supply, they were out of stock. It will take 2-4 days to arrive.
Not here. When I had an issue one month, I voiced my concerns about it happening the next month as other pharmacies had conditioned me to expect. To my surprise, I was met with kindness, accountability and an assurance that they would ensure the medication was ordered and stocked monthly just for me. And they followed through!
The names of the pharmacists are escaping me but they are amazing human beings. Wichita Falls is lucky to have such a great group of human beings at United. Thank you for delivering life saving medicine to our community. Hope everyone has...
Read moreI went by after work to pick up prescriptions for my son. I ended up stuck in line in the drive thru for 25 minutes. I say stuck because I had people waiting behind me as well. Is it practice to allow people to sit and wait for their prescriptions to be filled instead of telling them how long it will be and asking them to come back then? I mean why make everyone else in line wait. This is not the way to do business. If it is something that is going to take a while like insurance then you need to ask them to come inside. My prescription was ready I should have been able to come through...
Read moreEsther looked at my father after as said “you shouldn’t run out” of his medication. So first of all the doctor called them and told them to fill it. Called us to to go pick it up. We called them, she said it would be 50 minutes and that they could fill it. Proceeded to tell us the total. So we think okay cool. Not the...
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