Lake Pulmonary Associates — Local services in Willoughby Hills

I am a bedside nurse and I have known and worked with Dr. Kaplan for over 20 years. He is highly respected and I have a sense of "comfort" when he is part of "the team" caring for my patients. I am also one of Dr. Kaplan's patients. He was highly recommended by my rheumatologist to be part of MY team! I recently had a follow up visit at Dr. Kaplan's office: When I was in the waiting room (not long, of course), I noticed how pleasant, courteous and helpful his staff was. Heck, I told him even his patients sitting in the waiting room with me were pleasant, courteous...

This office is very disorganized. I suffer from severe sleep apnea and I have been without my machine for 6 months. I needed a titration study which I repeatedly called Dr Kaplan office for and they kept telling me the results weren’t in yet. Well guess what they were! I obtained my own medical records and read my report! I eventually got in to see Lisa NP and discuss my options. I need further follow up and no one is returning my messages that I leave at the front desk. I’m literally about to drop this office entirely and seek a new Pulmonologist. This is my health and I’m not getting ANYWHERE with Dr...

I had an appointment with Dr Blair and on my chest screening went there so I eventually got a CAT scan of my chest and he didn’t answer me or give me my results I just read them at through Lake Health connect. Then I found a CT scan of my chest it wasn’t done at Lake West and I brought it into the office and I strictly gave this girl instructions on what to do she said he’s not in today I’ll put it on his desk and she wrote down everything that I said. I never heard from the doctor at all about anything not very good at following up with people I don’t know what he...