Wright Place — Restaurant in Willoughby Hills

To start with, wanted to say that this is a local establishment which is something that I really love to support and respect. Also, this is from Summer ‘24 so hopefully things have improved. I Went for an early dinner with my family on a Saturday and opted to sit the on patio, which was fairly busy. The menu is extensive with a ton of options. We ordered an appetizer and an item that we asked for on the side was never brought out to us. This wasn’t a huge deal. Server and bartender seemed fairly busy but also spent a ton of time socializing with friends at the bar. Shortly after receiving our dinner, our server and the bartender disappeared for about 10-15 mins. They were then seen sitting at the bar and taking shots and drinking beers with friends. And I get it, I have worked in the restaurant industry for many years , but the server never even mentioned closing our check, checking on us, or that their shift was ending. Overall, he just felt distracted and bothered by all his tables before getting off. I get that it is a local establishment, but the server/bartender were still in their same work shirts and this just felt very unprofessional to me. It took a long time to get our checks and to go boxes because the new servers beginning their shifts had no idea what was going on with us. I felt so bad because one server was running around and cleaning up tables while another server that also just began working was next to the patio taking a ciggy break appearing to be unconcerned about the chaos going on around her. It was so bad that we could have walked out on our tab and nobody would have even noticed. Again, I have worked in the restaurant industry and would never do that, but that’s just how it was. Overall, food was amazing and large portions. Service absolutely horrible. Will I return?? It’s real iffy and would probably opt for ordering take out instead. It’s not difficult to be a good server but this seems to be a trend here after reading other reviews. It’s really too bad because I wanted to...

Probably haven’t been to this bar since my 20s so it’s been a while. It was a very busy night. The Cavs were playing that night and they won! It was very crowded. It was a very cramped space there’s like three bars in that place, but they were still pretty crowded, The seating of the bars were like these very uncomfortable chairs you know like to have a metal bar underneath your legs is just not comfortable for anybody. I’d say if you’re just going up there to have a cocktail with your friends or college buddies that kind of thing it’s pretty much for that I found it to be like an older person‘s bar I think that’s what my interpretation was. And there’s nothing wrong with that old people like a cocktail too lol . I did not eat the food. I had a soft drink. The service that I experienced was fine. The lady came up to me a server and offered me a drink quickly. I had no problems with that. Parking was semi difficult. I’m glad I was able to park across the street because their parking lot is on like a weird kind of incline and decline and plus they share a parking lot with the firehouse very close spaces I’d say park across the street at Fazio‘s if you can. It was after hours so they are not there and it was fine. Handicap people they do have a ramp, but I don’t know how a handicap person would be able to be comfortable there without being able to get off a wheelchair and to get on a high top chair or to go into the restaurant. It’s very small space just saying I didn’t use the restrooms. They have a lot of TVs there. It’s very loud. It’s not a quiet place. I would not say it would be a child...

My boyfriend and I came here tonight for some appetizers. We got potato skins, onion rings, sliders and chicken wings. He got a beer and I got a pink lemonade. Well technically my pink lemonade was a lemon water :/. Then when our food came. Everything was good except for the sliders. They looked dry like worse than McDonalds burgers sitting in the warmer all day. So we didn’t touch them at all. They didn’t look appetizing. When we told our server that we didn’t want them, she proceeds to say she can’t take them back just because we ordered too much food. When that was not the case at all. She tried to give us to-go boxes for the sliders like she didn’t understand that we didn’t want them. Kind of felt like she was forcing us to take them. She even laughed and asked us right before she took our plates and gave us the bill if we really didn’t want them. We said no. But I didn’t want to cause a scene or anything, so I just paid for them even though they were untouched. I will not be coming back even though the food was good except the horrendous sliders. And someone even recommended this place to me.. :/

2/5 for the...