HomeTown Sales Lease — Local services in Winfield

Can I say wow. I was told by the manager "Tammy" which seems to be a common name on the Reviews at this store I would get a phone call or text before my 6 months was up for same as Cash. I did not receive one. I was then less than a month late because she never reached out to me. She then told me that the way they make their money is by not contacting the customer so they will have to pay the extra fees. What!!! That is some horrible service. Then I tried to work with her and they refused to help and told me they told me I would be arrested if I didn't pay. I mean come on talk about threatening me and again horrible service. No one I know will ever do business with the Winfield Kansas location again. What a Joke!

Update-Spoke with Michelle from the Park City location. She has always been wonderful to work with I just wish she could show Tammy how to treat customers. It's called customer service Tammy. Michelle helped me as much as she could and I will continue to do business with all locations except Winfield because of Michelle and the great customer service she showed. Thank you Michelle for doing what you do and treating customers the way they should be treated! Thank you for your help in resolving this issue and I hope you find someone for the...

The Winfield hometown location was beyond helpful, kind, and answered all my questions as well as providing me with helpful tips & information as a first time furniture owner. No question was a dumb question to them. Highly recommend this location & look forward to being a customer here as well as all my future furniture needs! Looking forward to getting my very first ever couch / sectional delivered in a...

We are very satisfied with the help and customer service we have gotten. Me and my husband purchased a washer and dryer from them and it was an amazing experience so we have now gotten a tv and are living it too!!!! Would 100% recommend going through them as they make the process very easy and...