Evergreen East — Local services in Woodbridge Township

THIS IS THE WORST APARTMENT COMPLEX I HAVE EVER LIVED OR BEEN INVOLVED WITH. I WOULD NOT RECOMMEND ANYONE LEASE FROM THIS PLACE. THE PROPERTY MANAGEMENT/CUSTOMER SERVICE IS HORRIBLE. I HAVE HAD AN ONGOING ISSUE WITH THIS PLACE REGARDING AN ABSURDLY LARGE WATER BILL & SEWER CHARGES I RECEIVED DUE TO LEAKS I REPORTED IN THE TOILETS IN THE APARTMENT. THEY HAVE DONE NOTHING IN OVER A YEAR NOW TO HELP RESOLVE THIS ISSUE. I SPOKE WITH A WOMAN IN THEIR LEGAL DEPT "JENNIFER" WHO MORE OR LESS TRIED TO TELL ME I AM RESPONSIBLE FOR THE CHARGES DESPITE HAVING RECORD THAT I REPORTED THESE LEAKS IN DEC 2022. IT IS NOW ALMOST FEB OF 2024 THE ISSUE HAS NOT BEEN RESOLVED. I'VE HAD TO CALL THEM CONSTANTLY ONLY TO GET THE RUN AROUND ABOUT THIS ISSUE. NOBODY IN THE PROPERTY MANAGEMENT OFFICE WANTS TO TAKE ANY ACCOUNTABILITY OWN UP & RESOLVE THE ISSUE. I WILL BE MOVING OUT OF THIS PLACE IMMEDIATELY. AND WOULD NOT RECOMMEND ANYONE TO LEASE FROM THIS PLACE. THIS IS PROBABLY GOING TO BECOME A LEGAL ISSUE FOR US ALL NOW ALL BECAUSE THEY ARE REFUSING TO TAKE ACCOUNTABILITY IN THIS MATTER AND ARE INSISTING THAT I TAKE THE FINANCIAL BURDEN AND RESPONSIBILITY AND THAT IS NOT...

The customer service center at 90 woodbridge center drive are unprofessional, rude and power hungry. I have have many issues with the lack luster staff. Most recently, lease supervisor Laura G. Told me that I could not just come and pick up a copy of my lease I had to put in a wok order, after I had driven all the way there. It was a simple matter of printing out a document and I wad told it would take 5-7 business days to provide me with a copy. ABSOLUTELY RIDICULOUS. Only to tell me it was ready 2 hours later. She is a perfect example of how this company abuses their little bit of power. What happened to helping the customer? Being empathetic? I would never recommend my friends, family or strangers to rent from Best rent LLC. They are down right nasty and unkind. I have various other examples as I have been a resident for over 3 years and am dying to move. They raise the rent 5% every year and have ZERO amenities not even a play area for kids. Do yourself a favor and do not rent from them especially in the...

When José Luis responds to my request through the management, he stops by and listen very carefully to what I’m talking about and also ask for further questions to make sure we’re on the same page. From from there, he goes to work and get the job done and afterwards, further explain some few things to me concerning the work he came to do. In addition, whenever I see him on the complex he follows up with me to make sure if everything is OK for the stuff that he came to fix. I am even short of words to describe his high performance and I’m very satisfied with him and wholeheartedly recommend him personally. Lastly but not the least, I think he’s a good person and he’s one of a kind amongst the MIDDLESEX...