If I could give 10 stars I would!!! I had a break down while traveling. Nick and Alex went over and beyond to help me tonight. I was frustrated from driving 12 hours already and they brighten my day by telling me that they would help me in every way that they could. I am thankful. I'm a business owner and I understand the importance of customer service. These guys are 5-star top notch!!! They are knowledgeable and gets the job done!!!! Normally I shop at O'Reilly's. After this experience it's now Autozone for...
Read moreIf I could it would be a -5 I came in to return parts Carrie m was extremely rude and unpleasant and threatened to call the cops because I confronted her about her poor customer service and rude attitude call the dm left vm nothing will be dine will never ever take my business there if they were the last parts store on earth I'll walk never have I had such rude or poor customer service that store sucks been in automotive parts for over 15 years never have I seen such poor attitude if you don't want to do...
Read moreFirst time I've ever had an issue but the little guy that usually helps me wasn't there so that could have played a part in it. it should be discussed with employees all of ages, managers not excluded that if you work frontline in customer service you shouldn't have a loud conversation that's not beneficial for the workplace nor outside of it if we're being honest then ask people if they need help after they finish their conversation. Very unprofessional. Do better if you're going to represent a big...
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