I went in to purchase and do cash back for 20 bucks, the attendant hit 120.00 and I only had 118 on my card. Gerks never suspended or cancelled the transaction so it continues to show pending which means I have no access to my money for over four days now, not a cent!!! So, I go back to gerks, explain my situation AGAIN....leave both of my phone numbers, I'm promised I'll get a call.....no call. Today I call and am treated rudely, owner says well I couldn't reach you on the home number. She could've called my cell, she never tried. Sooo, due to THEIR mistake I've had no access to MY money and have been treated rudely through out the entire process of trying to recover from THEIR mistake in addition to not having access to MY money. Mistakes happen, but to be so rude, not efficient, and laxidasical tword a customer's needs is unprofessional and unacceptable. I'll never go their again not because of the mistake, but because of how rude they have treated me. It's THEIR error.... tying up MY money. Don't ask for cash back at GERKS......guess they can't handle selling and book keeping both. Angry, broke, and they lost a customer and clearly aren't concerned about their reputation. They give mom and pop...
Read morePreviously owned by (my apologies if I get the spellings wrong) Su and Hung (a local legend for pulling heat and firing at a robber) this party store is local hot spot for in and out necessities. Smokes, booze, cold beer and snacks... all you need from a mom and pop stop. The new owners are kind friendly and they care about getting what the people want. They talk with their customers, actually inquire information of locals and feed my kid snacks. They've added new racks and items to the store yet it still feels homey... 5 of 5,...
Read morePeople are nice but fairly certain they are scamming , went there twice this week to buy beer first time was 24 second time was 27, previously bought beer and wine and per the price tag it was suppose to be 30 and I payed 42 , I don’t know why the prices or changing but I went there religiously for 3 years and the beer I bought was 23 every single time , don’t know why there prices change...
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