Hannaford — Local services in Yarmouth

Have been shopping various Hannafords in NH and ME for about a decade now, and this is store is consistently not one of, but the worst-managed. The store itself is seldom all that busy, but they keep as few registers open as they can get away with, so almost every night feels like the night before a hurricane -- regular lines backed up into the aisles, and the "express" lines five or six deep. At least one of the self-checkout registers is always down, and there's no one to support issues with the ones that are open.

The stocks of popular items get hollowed out quickly and take days or weeks to replenish. The staff are great, friendly people, but almost all of them are in high school or retirees (i.e. part-time), which means knowledgeable customer service usually just isn't an option. Fresh items (especially produce and seafood) are often not-so-fresh. As with most Hannafords, high prices are common and sales are not. I got my first evidence of a manager on duty tonight, when one followed me out of the store to my car, screaming. For a split second, I panicked, thinking I'd inadvertently walked off with something, but it turned out that he was yelling at all the kids gathering grocery carts in the parking lot to get inside to help bag groceries. That was kind of the last straw for me, hence finally writing this review after years of being frustrated with this location.

I live in Yarmouth, which for me makes this store almost impossible to avoid, but if you're able to, you absolutely and at all...

Stay away from their meat products. ...I don't know what's been going on since covid. But every time I purchase their meat. It spoils quickly. And for the price I spend, considering I purchase organic. I shouldn't have to worry about the meat spoiling before it's best buy date. Even the 'Farmers Focus' chicken. Which is pre-packed and airtight, spoils (And it ain't cheap/$9.99-pound). Which leads me to believe that they leave their meats in room-temp to let them defrost quickly in the hallways out back(Yes meat shows up frozen to those who don't know). Instead of properly defrosting them in refrigerated areas due to lack of refrigerated space. Or leave it too long in the delivery bay unrefrigerated. Even though it's completely unsafe. Because this has become the norm. Even though they've jacked their prices up on everything. Making them a pay more, get less type of store. Apparently only to give corporate and upper management their bonuses. And not a price increase to cover the quality it apparent higher good costs. *And they've still gotten bonuses every year (just ask a friend/fam member that you know, who works there). So explain that. When the consumers getting the shaft? ..... Hannaford has officially gone downhill, fast. And their priority is obviously no longer the customer who pays...

I usually have loved this location since moving here but today I had got in line with two bottles of wine. I handed over my Illinois license because I have to wait a certain number of weeks until I arrive at the DMV during this pandemic, and I handed over my military ID to justify my age because IL is faked quite often. When my military ID wasn’t enough, the cashier had the nerve to ask me what brought me to Maine in a fake nice voice (a voice I know well having worked many years in CS), and I simply said I moved here because that’s the answer but it seemed like I needed to be elaborate with him? Was very rude. I offered to show my debit and credit cards but he denied, and then further looked my ID in a book. I totally understand that he’s just doing his job, but then he didn’t help me with my bags and said “have a nice day” in a way as if he was talking to a child. Really embarrassing. I’m a grown woman and clinician. If you’re having a bad day, please don’t pass it onto others because I have plenty of stress in my life already and just want a glass of wine in the evening! LoL. My goodness I usually comply but with such a fake demeanor, I felt belittled as if he wanted to be right about my...