Bounce Academy Gymnastics — Local services in Yukon

I had my daughter's 8th birthday party, with 28 kids, & I do not recommend this place at all. Most of the party showed up on time, & they had then wait to go play at about 6:35 which I didn't really care at the time. The employees weren't nice at all when the kids were playing She kept telling the adults they couldn't be with the little kids (like under 3 ) & that made alot of my guests upset when our hour was up of playing I got cake and ice out and sang and then presents, The last came in and told me I had 5 minutes untill i had to leave so I am rushing to get her to open her gifts which was wrong Our party was the last one the the day. She could have gave me a few more minutes The employees started picking our room up & after she was done I got our stuff & went to the front to pay Me and her dad split it so we paid and then I asked her what her manager's name and number was she said she is the manager and I said okay well I would like to speak to your boss she said they weren't available and I said well I will figure it out on own & I don't appreciate how you treated me and I will never recommend this place for parties and she said agrued with with saying that I broke the rules and such this lady was not nice to my kids or anyone & the total cost was 368 plus a 50 dollar deposit I took a picture of her and I will do everything I can to get her removed from birthday parts because my daughter didn't deserve...

We went for a trial class last night! I was super impressed with the attention every kid got! The "class" sizes were small enough that I felt every kid truly got a 1:1 experience with time in between to practice on their own!

The gym was beautiful inside and very clean! Lots of different areas they got to work/practice/play on.

My only need for improvement is that as a new family we were very confused and there wasn't really a welcoming situation so we were lost. The lady on the phone that set us up did a great job preparing us (thanks again) but once we got there it was overwhelming! We got it figured out there were enough I guess coaches that were looking for lost people I think! They were able to get the kids to the right spot pretty quickly!

Also I love that the kids get temp checked ajd have to wash their hands but no mask!!!!

I am not sure well be able to sign up all 4 kids due to tuition, yet, but if we can make the money work we are definitely using this gym! I recommend 100% and we are not even...

As far as birthday parties go, it all depends on who’s working it. My daughters friends party last year was fun, and the kids were doing all the activities. However, when we had my granddaughters party here, they not only rushed us through are last 30 min with the cake , but they hardly let the kids do the zip lines or interact with them at all. Also we were charged for 2 more kids then we had playing at the party. There was another party at this time as well, so maybe they got charged 2 less kids. Ended up paying a very high price for a party that should have been a lot better. Yes we let the facility know, but that certainly didn’t change the fact that we spent almost 250 after party, deposit, and tip , and then didn’t get the party we thought we...