When you pay €138 per person for a tasting menu at a restaurant on the Michelin Guide, you’re not just paying for the food, you’re paying for an experience. The kitchen is clearly a talented group and their execution was excellent, so this is no critique on them. They’re the only reason this isn’t a one star review.
I don’t want to be hyperbolic, but I’m struggling to find words more appropriate for the service other than utter failure. We did not feel welcome, only a sense of apathy. Each dish was placed in front of us with little or no explanation. My wife and I actually laughed at one point when the server put the sea bass in front of us and said, “the fish,” before briskly leaving. The main server also never spoke to my wife. When he did grace us with a few words, it was always with his head turned to and speaking directly to me. It was to the point where I had to restrain myself from saying, “she’s here too, you know.” We were asked only once how any of the food was, and it was by the chef after we finished desert. One word: “Good?” as he took away our plates. Another server leaned across our table after we finished dining to ask, “coffee?” It was as if they didn’t want to waste their words with us. As we left, no one said goodbye or thanked us for visiting.
Like I said, the food was well executed and beautifully presented by the kitchen. Though the portions were comically small. The meat dish, venison and foie, was tasty, but make a circle with your thumb and pointer finger - that big. We love going to fine dining restaurants and ordering tasting menus, so we understand and expect small, innovative, and beautiful plates. This was 2-3 courses short of being a satiating meal, which it should be for the price and style of food. It’s not El Bullí, curling its toes over the cutting edge of molecular gastronomy - it’s traditional food served in style. I shouldn’t consider ordering room service after the meal.
I wouldn’t normally take the time to write a review like this, but when you spend €300 (without wine) on your 5 year anniversary dinner at a restaurant on the Michelin Guide, only to be treated like a bother to the staff, well, I had to.
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