Everything was delicious (why did I start off with the food? 😄) First of all, the tropical tree-lined entryway was eh-va-reee-thang. Seeing where they grow their own lettuce and greens informed me that I was in for a treat. Loved that. Once we set foot in the restaurant, we were greeted by a young lady with the most radiant and warm smile.
Once we were seated, the amazing and lovely Sapphire came right over and introduced herself upon welcoming us. She made the evening a top-tier experience (give that young lady a spot bonus!). Her demeanor, knowledge of the menu items, and overall pleasantness suited the atmosphere well. She shared with us the specials and gave us ample time to review the menu, which did not disappoint.
All the options were awesome. A wide array for all food preferences. Steak lovers, seafood lovers, chicken lovers, vegetarians, vegans, there is something for everyone. The butternut squash and coconut soup was a whole 5/5 stars. The spicy chicken thighs with a side of lentils was delightful. Hubby had the beet salad and then a steak and we shared the spinach and feta spring rolls. YUMMY!
The Coconut Crush was epic and I'm very picky about my crushes. The Battender hooked that upppp.
The soft lights were complimentary to the ambiance and hearing the ocean in the background was the perfect soundtrack to our dining experience.
My dear friends introduced me to this establishment in January and I brought my in-laws for dinner last night because I know it would not disappoint. I shall be back and will dine there every single time I come home for a visit.
Continued success...
Read moreWe had been really impressed with the delicious food and wonderful service at Casa Roots on a previous visit, so we chose to dine there on the last evening of our holiday. While most of the food was as delicious as usual, the lobster was a real disappointment. Perhaps my expectations were too high since the food is generally amazing, but this lobster was so tough and rubbery that I couldn't cut it without a serrated knife.
The flavour also fell short—I was expecting it to be dressed with some sort of sauce to enhance the dish, but instead, it was completely dry. What disappointed me even more was that when I finally plucked up the courage to mention that I wasn’t happy with the dish (as I’m not usually one to complain in a restaurant), the kitchen acknowledged that my lobster was over-grilled but didn’t offer any small gesture as compensation. Given that the lobster is one of the most expensive dishes on the menu, I found this a bit unfair—extra care should be taken to ensure it is well-executed.
Unfortunately, this experience left a bad taste—quite literally—on our final evening. That said, most of the other dishes at Casa Roots are well-prepared and worth trying. I just wish the lobster had lived up to their usual high standards. I would give a 5 star rating for their other dishes and the usual lovely service, but I didn't appreciate that our feedback wasn't taken into consideration when voiced this evening, hence the 4...
Read moreThis was an absolutely horrible experience I would never recommend this restaurant to anyone Firstly we arrived at 12 for a 1 PM lunch reservation that I made that same morning . The young lady did not have the reservation and was actually very rude about it versus trying to sort out their error . We proceeded anyway to go ahead and stay we went down to the beach to relax have drinks and then order food After asking permission we moved some of the lounge chairs to a shaded area we had already ordered drinks before we walked out to the beach. The owner of the restaurant proceeded to come extremely aggressively out to beach and demand we not move his chairs as they are for his guest. Even after explaining we were guests and we asked permission to move charis he was extremely aggressive and extremely rude to us We were a party of 8 people coming to spend the day buy drinks and buy food at your establishment due to his horrible behaviour we chose to leave we went down to Syboney beach club where we did not have a reservation However they bent over backwards to accommodate us We had an amazing day we rented cabanas the drinks and food were amazing and the service was top notch As a local that frequents the establishments here I will never go to Casa Roots again not will I recommend this establishment to any of my numerous overseas clients that come on island absolutely horrible...
Read more